FAQs

What are Orbital's opening hours?

Monday to Friday 8:30am - 8.30pm, Saturday 08:30am - 7pm, Sunday 10.30am - 4.30 pm. For individual store opening hours please select from the store directory.  

Monday to Friday 8:30am - 8.30pm, Saturday 08:30am - 7pm, Sunday 10.30am - 4.30 pm. For individual store opening hours please select from the store directory.  

When is the car park open and how many spaces do you have? Are there disabled/parent and child spaces?

The car park is open each day in conjunction with store opening hours. There are 935 parking spaces including bays for disabled drivers and parent and child.

The car park is open each day in conjunction with store opening hours. There are 935 parking spaces including bays for disabled drivers and parent and child.

What are the nearest transport links?

Orbital is easily accessed by car, bus and train.

Orbital is easily accessed by car, bus and train. There is a car park on site, bus stops nearby, and the nearest train station is Swindon (WILTS) train station which is only 15 minutes away by taxi.

Are there Shopmobility facilities?

At present we do not offer Shopmobility facilities.

At present we do not offer Shopmobility facilities.

How accessible is Orbital?

All stores are wheelchair and pushchair friendly. Lift Access is available in New Look, DW Sports Fitness and Outfit.

All stores are wheelchair and pushchair friendly. Lift Access is available in New Look, DW Sports Fitness and Outfit.

Are there places to eat and drink?

We have some fantastic options including Pizza Hut and McDonalds restaurants, Costa Coffee, Cafe Revive in M&S, and a Starbucks Cafe located in the New Look store.

We have some fantastic options including Pizza Hut and McDonalds restaurants, Costa Coffee, Cafe Revive in M&S, and a Starbucks Cafe located in the New Look store.

Where are the toilets?

There are toilets in M&S, McDonalds, Homebase, Costa, Pizza Hut, Coral, the Asda Superstore, Health Care Centre/Library and Starbucks

There are toilets in M&S, McDonalds, Homebase, Costa, Pizza Hut, Coral, the Asda Superstore, Health Care Centre/Library and Starbucks
(located within New Look). Disabled toilets are available in McDonalds, M&S, Homebase, New Look, ASDA, Pizza Hut, in the Health Care Centre/Library and in Costa.

 

Are there baby changing/feeding facilities?

There are baby changing facilities in Costa, M&S, McDonalds, ASDA, Pizza Hut, Homebase, Health Care Centre/Library and Starbucks (located within New Look).

There are baby changing facilities in Costa, M&S, McDonalds, ASDA, Pizza Hut, Homebase, Health Care Centre/Library and Starbucks (located within New Look).

Are there any cash machines in Orbital?

There is an ATM located at the Asda store.

There is an ATM located at the Asda store.

What should I do if I think I've lost something at Orbital?

If you have lost something while visiting Orbital please contact our Security team on 01793 726636.
Please note we will ask for proof of ownership to make sure we give property back to its rightful owner.

If you have lost something while visiting Orbital please contact our Security team on 01793 726636.
Please note we will ask for proof of ownership to make sure we give property back to its rightful owner.

Where can I find out about job vacancies at Orbital?

Job vacancies at retailers in Orbital are displayed in the Jobs section of the website. You can also contact shops directly.

Job vacancies at retailers in Orbital are displayed in the Jobs section of the website. You can also contact shops directly.

Does Orbital have Wifi?

Orbital does not have Wifi. McDonalds currently offers free Wifi.

Orbital does not have Wifi. McDonalds currently offers free Wifi.

Are dogs allowed in Orbital?

No animals are allowed in Orbital except for Assistance Dogs.

No animals are allowed in Orbital except for Assistance Dogs.

General opening times

Monday
08:30
-
20:30
Tuesday
08:30
-
20:30
Wednesday
08:30
-
20:30
Thursday
08:30
-
20:30
Friday
08:30
-
20:30
Saturday
08:30
-
19:00
Sunday
10:30
-
16:30

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Additional hours

Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Orbital
Thamesdown Drive
Swindon
Wiltshire
SN25 4AN
01793726636
  • Car

    Orbital is located just off Thamesdown Drive, Swindon. Conveniently located with Cheltenham to the north and the M4 to the south. For specific directions, please type into your route finder or sat nav SN25 4AN.

  • Train

    Orbital is around 4 miles by road North-West of Swindon (Wilts) Train Station, and can be reached by taxi in less than 15 minutes.

  • Bus

    Bus routes 11, 12, 13, 14 & 15 serve Orbital with regular services. Please contact Thamesdown Transport or check Traveline Southeast for timetable information.

Facilities

There are ATMs available at the customer service hub.

There are baby changing facilities can be found within the customer service hub.

We have a total of 1000 parking spaces available to the public - all of which are absolutely FREE. 

906 Standard Spaces

54 Disabled Spaces

18 Parend Child Spaces

20 Motorcycle Spaces

2 Reserved Police Spaces

Our car park has also been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

Please note that for security reasons, the front main car park is locked each night and nor reopened until 05:30 the next day.

Barrier Closing Times

Monday to Thursday 23:30

Friday 22:00

Saturday and Sunday 21:30

If you're locked in, please call our 24 hour helpline on 08081 565533

For more information on the Car Wash which is situated next to the Petrol Station, please click here.

An adult disabled changing room can be found within the customer service hub. The room is locked with a Radar key, with a spare key kepts in the site office within the same building. The room benefits height adjustable sink and adult changing bed, privacy screen and hoist. We have advertised the room on www.changing-places.org

Any issues please contact site security.

Monday to Friday 10:00 - 18:00

Saturday 09:00 to 18:00

Sunday 10:00 - 17:00

Toilets can be found in Café Revive in Marks & Spencer, in the Starbucks inside New Look, Homebase and the Asda Superstore.

Public toilets can also be found within the customer service hub. Opening hours are as follows:

Monday to Friday 10:00 - 18:00

Saturday 09:00 - 18:00

Sunday 10:00 - 17:00

Services

A number of stores within Orbital offer a Click & Collect service - please see individual the relevant store pages for more information.

The Asda Superstore offers various services designed to meet the needs of all of its customers. These range from induction loops to wide check-outs and portable chip & pin machines. Guide dogs are welcome and disabled parking bays are available.